10% OFF YOUR ORDER* WITH THE CODE: PFJULY2021

Shipping and Returns

CUSTOMS & DUTIES CHARGES UPDATE

Due to Brexit unfortunately all international deliveries may be subject to custom & duties charges upon delivery.  Please note you are responsible for any customs & duties charges that relate to your shipment if they apply.  We are very sorry about this and we are currently looking in to a way we can prevent these charges in the future.


UK Shipping

ORDER BEFORE 2PM AND YOUR ORDER WILL BE DISPATCHED THE SAME DAY!

DELIVERY OPTIONS

FREE DELIVERY ON ORDERS OVER £60*

ROYAL MAIL 48 HOUR DELIVERY FROM DISPATCH - £2.99

ROYAL MAIL NEXT DAY DELIVERY FROM DISPATCH - £3.99

*Free delivery is only eligible for UK orders over £60, excluding drop shop items that are shipped directly from the supplier.  Drop ship orders come from the following brands The Big Bean Bag Co,  WAES, Bumbleride, Dick Pearce & Love Logs. 


PRE ORDER ITEMS

If you're ordering a pre-order item (there will be a note on the product description) and we will only dispatch the entire order when all items are in stock. If you want your in stock items sending right away then just place two separate orders.

International Shipping

We now ship worldwide! Below are estimates for countries and your tracking link will be sent to you when your order is dispatched.​

ROYAL MAIL TRACKED & SIGNED - EUROPE - 5-7 DAY DELIVERY - £10.00*

ROYAL MAIL TRACKED & SIGNED - USA - 7-10 DAY DELIVERY - £13.00*

ROYAL MAIL TRACKED & SIGNED - AUSTRALIA - 7-10 DAY DELIVERY - £13.00*

ROYAL MAIL TRACKED & SIGNED - CANADA - 7-10 DAY DELIVERY - £13.00*


* Please note you are responsible for any customs charges that relate to your shipment if they apply.


PRE ORDER ITEMS

If you're ordering a pre-order item (there will be a note on the product description) and we will only dispatch the entire order when all items are in stock. If you want your in stock items sending right away then just place two separate orders.

Returns Policy

If you aren't satisfied with your product then please email info@plasticfreedom.co.uk so we can help!

 

Decide you don't want something when it arrives?

Simply keep everything packaged, pop a note in the order with your name and order number plus why you are returning and send to:

PLASTIC FREEDOM

UNIT 20 WOOD END BUSINESS PARK

MARSH MOSS LANE

BURSCOUGH

L400PH

As soon as your items arrive I will issue a refund (excluding shipping costs) and send you an email to confirm. Please send items tracked and keep proof of receipt until a full refund has been issued as I can not take any responsibility for lost items. Please note we can only except refunds for items in a re-saleable condition, with all original labels and packaging.  Cosmetics are exempt from right to return if opened or sampled, due to the perishable and hygienic nature of the goods. If unsure whether you would like to keep the goods, please do not open and sample as this invalidates your right to refund.

x