PLASTIC FREEDOM AFTER DARK IS LIVE, GET READY FOR A SURPRISE...

Shipping and Returns

UK Shipping

ORDER BEFORE 2PM FOR SAME DAY DISPATCH


DELIVERY OPTIONS

48 HOUR DELIVERY - £2.99

> NEXT DAY DELIVERY - £4.99 


AGE VERIFICATION ITEMS

Any items purchased that require age verification e.g. knives and alcohol, will require age verification when delivered. This may be asked in form of ID when delivered so someone will need to be there to receive the parcel.

PRE ORDER ITEMS
If you're ordering a pre-order item (there will be a note on the product description) and we will only dispatch the entire order when all items are in stock. If you want your in stock items sending right away then just place two separate orders.

DROPSHIP ITEMS
Please note that bigger items from some brands are sent direct from our suppliers and may have a higher postage cost:

Bumbleride: £10.95
Dandelion Surf £50.00
Dick Pearce: £10.95
Love Logs: £4.95 
Panda London: £2.99
Sea Lion Paddleboards: £12.00
Stick In The Sand: £9.00
The Big Bean Bag Company: £10.00
Waes: £2.99


International Shipping

CUSTOMS & DUTIES CHARGES UPDATE

Due to Brexit unfortunately all international deliveries may be subject to custom & duties charges upon delivery. Please note you are responsible for any customs & duties charges that relate to your shipment if they apply. We are very sorry about this and we are currently looking in to a way we can prevent these charges in the future.

Below are estimates for countries and your tracking link will be sent to you when your order is dispatched.​

ROYAL MAIL TRACKED & SIGNED - EUROPE - 5-7 DAY DELIVERY - £10.00*

ROYAL MAIL TRACKED & SIGNED - USA - 7-10 DAY DELIVERY - £13.00*

ROYAL MAIL TRACKED & SIGNED - AUSTRALIA - 7-10 DAY DELIVERY - £13.00*

ROYAL MAIL TRACKED & SIGNED - CANADA - 7-10 DAY DELIVERY - £13.00*


* Please note you are responsible for any customs charges that relate to your shipment if they apply.


PRE ORDER ITEMS

If you're ordering a pre-order item (there will be a note on the product description) and we will only dispatch the entire order when all items are in stock. If you want your in stock items sending right away then just place two separate orders.

Returns Policy

If you aren't satisfied with your product or want to ask a question then please email info@plasticfreedom.co.uk so we can help!

 

Decide you don't want something when it arrives?

Simply keep everything packaged, pop a note in the order with your name and order number plus why you are returning and send to:

PLASTIC FREEDOM

UNIT 20 WOOD END BUSINESS PARK

MARSH MOSS LANE

BURSCOUGH

L400PH

As soon as your items arrive I will issue a refund (excluding shipping costs) and send you an email to confirm. Please send items tracked and keep proof of receipt until a full refund has been issued as I can not take any responsibility for lost items. Please note we can only except refunds for items in a re-saleable condition, with all original labels and packaging.  Cosmetics are exempt from right to return if opened or sampled, due to the perishable and hygienic nature of the goods. If unsure whether you would like to keep the goods, please do not open and sample as this invalidates your right to refund.